FAQs

Yes, we most certainly do!
Also, we offer all in-house guests of the Arlberg 10% off their Ski Rentals.

Arlberg Ski Hire →

We personally do not provide transfers, however, our preferred supplier is Mansfield Mt Buller Bus Lines. You can contact them on www.mmbl.com.au. Alternatively, all other transfer inquiries can be directed to the Mt Buller Website.

Both at Woody’s our casual cafe, and The Wood Room, our dining room serving lunch and dinner, there are many options that can cater to a range of dietary requirements. Please take a look at our sample menus on our website.

Food & Drink →

All lift passes, both season and/or daily lift passes can be purchased from the Mt Buller Website. There will be a range for all ages, and you can view prices there.

You will be able to check into you room at 3pm, although we provide luggage storage facilities should you arrive earlier. Check out is at 10:00am daily.

We highly recommend booking a table to ensure that you can dine at your preferred day and time. Often, in peak periods we can book out quite quickly.

The Arlberg is located at the top of Summit Road in the Mt Buller village. We can be accessed by foot easily as well as the free village shuttle. Guests with luggage arriving at the overnight carparks or into the village square on a bus will need to book the Rideshare service to reach the hotel which can be achieved via the Rideshare app. This acts like a taxi service to bring you to the hotel as it is approximately 3kms from the carparks.

The ski school is situated in the Village, halfway up the Bourke Street run. It is approximately 350m down the hill from the Arlberg, and easily accessible by foot, skiing or the free village shuttle.

We are a fully licensed venue with 3 different hospitality spaces to cater to all of your needs. We have our Front Bar serving all alcoholic and non-alcoholic drinks as well as snacks, and our dining room, The Wood Room serving lunch and dinner daily. Woody’s, our cafe serves coffee and light meals all day.

We're the only hotel on Buller to offer all season, every day!

Kids Stay Free Policy

Our hotel has single beds and bunks that can be considered child friendly. We also offer a children’s menu in the dining room as well as cater to all children sizes in the ski hire.

For winter 2023 a continental breakfast is offered complimentary with any Alpine and Fernery room booking. Other guests are welcome to pay extra for this breakfast.

Guests are welcome to order food at the café Woody’s or the restaurant The Wood Room which can be brought to their room.

Guest rooms will be serviced daily by our housekeeping team unless the guest declines the option.

No snow? Money back!

Snow Guarantee Policy

Information regarding the ‘Snow Guarantee’ - i.e. no snow refunds can be found on the Mt Buller Website.

We are happy to store guest luggage in our luggage storage facility.

There is a free shuttle service which operates in the village that will carry skis and snowboards.

There are many things to do at Mt Buller that includes dining at the various cafes and restaurants, as well as having a supermarket. We have a gym, sporting and trampoline area at the Alpine Centre. There is also opportunity to book in for massages and spa treatments or saunas at the day spa at Breathtaker Hotel. You can also watch a movie at our cinema or peruse the mountain museum. There are also many other events that happen daily over the season. Further information can be found on the Mt Buller Website.

End of season is difficult to predict in advance as it really is determined by the snow fall and coverage and changes slightly each year. Generally speaking it is the first week of October however, the Mt Buller Website is able to provide more accurate information on this.